Breville Home Connect™

I had to turn off my 5ghz router band before the device would connect. (Like someone else said - maybe include specific band instructions from the start.) Did so, tested the use, set up automation, awesome. Turned 5ghz back on because my tv needs it - and now Home Connect can’t find the device. ‘ WHY??? I don’t have band steering on, the networks have different names and passwords, the phone is on the same network as the device, why is there an issue?? After turning 5ghz off again (not a fix on its own), deleting device and reconnecting again, I can now operate the device through the app - but the ‘scenes’ can’t see the device that I am literally operating through the app, so there’s no automation available. Useless, buggy, garbage. I only bought the device for the connectivity and automation but I won’t be buying breville again. What a waste of money.

The app asks you to press the reset button. It does not exist in the appliance! Not good.

With the breville home humidifier you can set a time for system to turn on but you cannot set a turn off time it will just run till it is full of water to empty out I would love the app developers to put this feature in for setting days to come off for say between 30 min to a few hours when needed Other wise a great product

Who knows if the app is good, set up took forever and I gave up Do not try do unless you have a good amount of time to spare

It’s always a pain when I use a different Wi-Fi router, a new iphone or a new Breville device. The user guide has confusing button names for On/Off, Reset, Wi-Fi. Nowadays, all routers and iphones switch automatically between 5GHz and 2.4GHz Wi-Fi. it every router allows you to disable 5GHz. The Wi-Fi manual is still so outdated that it doesn’t mentioned that keeping 5GHz WiFi on will reduce the chance of success to 0%. The Wi-Fi chip in the 3D Circulator always complains that the Wi-Fi signal is weak even though its next to the router. Why can’t Breville update the online manual?

Buggy app. Unreliable software that detracts from the hardware experience. You can tell the software group is not up to the same standard as the hardware group.

The AirRounder user interface prioritises aesthetics instead of functionality. Frustrating to use and get any form of specific control from the unit or smart home system - feels like a beta version and not in a good way

Tried for a long time to connect my equipment to wifi but have been unsuccessful. While I attempt to manual enter wifi details it times out. Not be able to select wifi automatically make this app complicated and not user friendly. The app becomes useless.

I have a smart home so have loads of stuff connected up. Nothing has ever been an issue. This doesn’t recognise device at all, no matter how many different ways you try, or when you sit right next to the router. Also doesn’t integrate with keychain, but guess that doesn’t matter given the app is pointless and doesn’t work.

Tried multiple times, ensured I followed the instructions, but my phone isn’t finding the air purifier after entering my wifi password.