Brighton & Hove Radio Cabs

My first time with this company and I wasn’t disappointed. The driver arrived extremely quickly and was polite he got me to my destination without delay. Thank you

Either the drivers keep turning down my job or every time I do anything else with my phone (including possibly move it!), the app decided to put my job out again I have had 5 different drivers allocated one after the other and still no cab! Sorry will be deleting the phone worked better….

The app is so old please get some updates on it

This app has always been a bit flakey but it’s now stopped working at all. Goes through a validation process and says it’s sending a text but it just hangs.

They take your money then say allocating a driver - once allocated the driver cancels - went through 5 “allocated” drivers before giving up and walking. Dont waste your time if you have a train to catch.

The app suggested the driver would arrive in one minute, but all in a sudden it said a driver was being a arranged. The second driver picked up the order, the app suggested the driver would arrive in one minute, while taxi tracking web page suggested two minutes. In the end, it took 20 min fir the driver to srrive. And he arrived in the opposite lane, not even notifying me!

Promote arrival, quick assignment and great app operation

Awful tells you 10 minutes your left waiting 30 minutes

Will send larger cars than you originally book so they can charge you more. A pre-booked 5 seater £65 fixed fare taxi from Gatwick to Brighton ended up being quoted as £123 when we got home - avoid like the plague!!!

Booked a taxi a week in advance for a night out. Waited 20 minutes past our booking for a taxi who eventually turned up and picked up someone else 10m from where we were waiting. Ended up paying £20 more for a completely random taxi to take us home. Poor service.