Unreliable eSIM, rude customer service
Bought an eSIM for Japan and chose the 1GB per day plan. It worked well for the first 2-3 days and then abruptly stopped working. When I checked the app I still had data left for that day so I reached out to customer service to see if they could tell me what was wrong. They were rude and difficult to deal with. They basically told me that the remaining data displayed in their app was not accurate and I must have somehow already hit my 1GB for the day (I definitely hadn’t; I had only briefly used maps earlier that day). Went back and forth with them for about 2 hours before requesting a refund. Save yourself the frustration and choose a better eSIM provider