C19 Self Report - Chile

In LA the crew is asking to download the app before going to Chile but the app is not working tried with 3 cell phones … it looks like the AA crew in LA is giving wrong information to passengers going to Chile

I hope they improve this.

He tratado en innumerables ocasiones de realizar mi auto reporte C19 y jamas me ha llegado el famoso código que debo ingresar, no se como reportarme y no caer en falta.

Like most other comments the procedure after landing in Chile is ridiculous. Three hours in queue city waiting to confirm what had already taken an age to provide. Surely Chile can come with something better. Sad to say after 30 plus visits to this lovely country I will not be making any more until it sorts itself out. Entry to the US or near neighbours Argentina is a doddle by comparison. Sort yourself out Chile or are you simply providing work for the unemployed

I have traveled to 33 different countries in the last2 years and I have to stay that the arrival at Scl airport has been the worst probably of my life . Flight landed at 7 and we didn’t get out of the airport until a little over 1pm the flight is already long enough to then have to spend 5 plus hours on long lines all standing with thousands and thousands of people with no kind of social distancing. Unbelievable !! They really need to do better I am hesitant to come back here due to their incompetent system

It shows only a white screen after open it.

All this app shows on my phone is a logo and blank space, doesn’t work at all

I received the initial instructions and number key yesterday after arrival at SCL. I was able to set up the app and answer the questions yesterday. Today the app has not been working all afternoon and this evening. I have spoken to several people this afternoon at our hotel that also tried without success to access the app. The front desk at our hotel said that the system has probably been overwhelmed by the volume of users.

Envían los recordatorios por email y no se puede ingresar a la app ni por la página web ! Cómo se supone que debemos reportar si las herramientas no funcionan ?

Three + hours to get into Chile because of multiple document checks that were already verified prior to boarding in origin country, and online with the Chilean government health pass system. What a waste of time an frustration for all. Then to wait for a PCR Covid test by having people stand in crowded “superspreader” lines of mixed arrivals ( from all over the world) is the epitome of dumb + dumber. The chances we all just got Covid waiting in the SCL airport are HIGH! And now we have to self report? I’m reporting that you could make this a lot smoother and more efficient and safer.