Cairns Post

I’ve tried to cancel my subscription and it won’t let me unless I call - I only paid for an online subscription I’m not sure why I have to call to cancel something I know I want to cancel now, also it’s a long weekend. So I can’t cancel it until tomorrow.

If for some reason you have stop reading the downloaded paper and do something else for a few hours the download newspaper disappears and you have to download it all over again. The updates to the app are very disappointing and don’t work. Does anybody even read these reviews and respond to paying customers????? This should be reference to the Fair Trading Authority as we are not getting what we paid for. Poor form to your local readership.

Since recent App update I now can’t open “Today’s Paper” on either an iPhone or iPad using my home internet as error message stating error in internet connection. However the internet is working fine on all other Apps. I have noticed the same issue happened 4 years ago in a previous review. I had not issue prior to App update reading the paper on iPhone or iPad using home internet. Can read the paper using home desktop computer using home internet.

Since the recent update I have experienced frequent freezes requiring logout and logging back in sometimes this happens back to back numerous times. Very frustrating. If not rectified soon will cancel subscription.

Am I the only one who can’t get the app to open since the last upgrade? Getting my news elsewhere is going to have to do as no one seems to care that this is no longer functional

Since September update app won't load. Roll back to working version please

Since the update approximately 1 month ago you cannot view the pages in full due to the upper and lower task bars. When closing the iPad the last read page is lost and fast forwarded by at least ten pages and on closing the app you have to start from the beginning again. The previous version was exceptional, this one will have me cancel my subscription if not rectified quick smart.

I’ve had this app for two weeks after purchasing an annual subscription. Every day I’ve had to contact support to get the app to work, which it does for a day then breaks again.

I am 84 years old and I heartily recommend this app. I miss reading the actual newspaper, but this is very near as good and not as messy. Also, enjoyable as it is, the printed version is yesterday’s news today. Whereas the app is updated regularly. I am no gossiping Mandy, however it is nice to be first with the latest sometimes. Well done.

Since recent update of the app, am no longer able to download today’s paper. Get error message that the app is unable to connect to the server (iPad and iPhone). No issues with connectivity and downloads enabled in wifi and 4g.