Caltrain Mobile

Call train app makes it easy

It wants me to login? Just to view a schedule. And then when I choose to view the schedule, it opens a browser to pull up the Caltrain website? Sorry. This was a good app. No more though.

App fails to make it past the loading screen, ends up with a message saying that it can’t load and to delete and reinstall the app. Tried that along with reboots and iOS updates and still no joy. Looks like this has been a recurring and or ongoing problem for quite a while, surprised that it hasn’t been fixed yet.

I want to buy a ticket in-app, but why do I have to register with yet another site? I no longer feel safe entrusting my payment information with just any random site. It’s completely unnecessary. Here’s the seamless experience I would love. Select the tickets I want, just like in the app today. In the cart, click Apple Pay (no app registration needed). When payment is processed, show the ticket QR Code in-app, with an Add to Apple Wallet button. Ticket appears in-app and in my wallet for easy retrieval when requested. The app lives in the iOS ecosystem, has a low barrier for entry (no registration) and is completely secure (all payment and personal information stays on my phone).

The Caltrain Mobile app talks all about how you can buy tickets digitally and yet there’s nowhere to buy tickets on the app. There used to be, however the last few times I’ve used Caltrain I checked the app and cannot find anywhere to buy tickets even though it still talks about being able to buy them digitally. What happened?

I downloaded the app and when I tried to look at my active tickets I could see them I only saw in products was stored and transaction history.

Update: since my last review, the app started working most of the time and it’s a big help when it works. But recently I can no longer get the real time update for the mountain view station. Wonder why. ——-previous review Just downloaded the app yesterday and it worked when I tested at home. But I wasn’t able to use at the station. Kept on getting error messages of not being able to reach server and it asked to check internet connection. It looks like the app doesn’t work with cellular data. Not sure why. Such a frustrating experience. Almost late for the train yesterday. I was able to replicate the error at home by turning off wifi. All other apps works with cellular data and I checked setting to make sure this app is set to work with cellular data. Not sure what to do now. Please help.

This app is sow dumb it doesn’t tell if the train is switch Kains or not

If I wanted to use the website I’d use the website.

Very smooth and quick way to buy ticket.