CareAttend

Easy app to record shifts, can adjust time if needed as I often forget to clock in or out

I’m having trouble logging in

Worst app I’ve ever used erases my timestamp as soon as I clock out. More than half of the time the app crashes and I can’t use it at all.

It has been two frustrating months dealing with this app. Just woke up one day and was logged out of the app. I have tried every password I have ever used to log back in and no luck. Now when I tried resetting my password, severally it will say that it sent a password reset to my email. I’ll check my inbox, spam folder, everywhere and there’s nothing. The app used to be v1.0 and it’s now says v2.1 or something of that sort so I’m not sure if that is the issue. I’m not able to use this app to clock in and out of my shifts in order to stay compliant on the EVV program, which is a requirement. Somebody please look into this because this is really frustrating.

All works. Just no record.

From then to as of writing this (May 17th), every single shift is apparently deleted immediately after being ended, forcing me to then manually input my hours anyway.

It’s been 3+ weeks now since I’ve started working again and the only shifts I can enter are test shifts!! How am I supposed to get my hours applied to my personal care time if this is all I can do now???!! This is so frustrating and no one seems to know what to do 😡😡😡 Seems like there’s several other complaints about this same issue, someone fix this PLEASE!!!!

I recently got a new phone and it completely logged me out of the app. Trying to reset my password but it’s not sending me the link to do so .

Makes me re-sign for my shifts well over 24 hrs later. Like as if I didn’t add my signature and submit my last shift.

I can’t view my client’s hours and my shifts on the app