Caribu by Mattel

This app used to be amazing! I loved to use it so I could call my cousins who are to young to use real messages yet. This app was so much fun to use! I went on it today for the first time in a while to call me cousin and guess what… 7 DAY FREE TRIAL THEN A LOT OF MONEY JUST TO MAKE A CALL!!!!!!! 😡. I think this app would be amazing if they didn’t force you to pay! I am also a minor so I can’t afford to pay for the subscription. I guess I will just have to find another way to make ONE CALL to my cousin.

We have the iPad 9 with Center Stage. However Caribu does not utilize it and instead cuts off my daughter’s face so my parents can only see half of her. It’s pretty annoying.

We have had this app for nearly 3 years and it’s been wonderful for staying connected with family across the country. Lately, however (seems since acquired by Mattel), we have been having all kinds of problems and bugs. Grandma’s app no longer works because they’re requiring her to update but the OS on her iPad isn’t supported and she is not able to update her OS. So a big reason for having this app has been negated and we’ll be cancelling our subscription if this doesn’t resolve soon. THE DRAWING PAD used to be my child’s FAVORITE activity, but they’ve made all kinds of changes and added a lot of unnecessary stuff. The marker is translucent now which seems like an upgrade but it effectively removed the “large” drawing tool. The eraser has a slider for size now instead of 3 size choices… but doesn’t get large enough any more. Most frustratingly, touch sensitivity is far less responsive so it makes unpredictable marks and we can’t draw small “dots” any more. They added an undo button (which maybe is what’s causing so much bugginess, with the need for higher processing power?), and a zillion stickers — seems nice in theory but without some way to search the stickers, a larger catalog has just made it more cumbersome to find the stickers we want. When we went to “save” a drawing, it overwrote everywhere we used the eraser with a random paint color! My child was heartbroken. I’m SO FRUSTRATED to lose something that was such a boon in our lives. Fix the app, MATTEL!

Living across the world from grandparents, this is a great concept but it doesn’t work half the time. This makes it frustrating and not worth it to try most times we have together.

Email send is not an option with my child, without going into anything deeper. Apps like zoom give you a link or allow you phone message, etc. Children do not normally have access to email, and it’s 2023. This app has a lot of great stuff in it, hopefully that side of tech can catch up. I’ll join if we’ve got choices to connect with them outside of email.

Caribu deserve 1 star because their founders sold the company to another company then filed for dissolution last year and returned nothing ($0.00) to its early investors. Lost trust. If they ripped off their early investors, then they will do the same for customers and employees one day. Unethical founders manipulated investors!

Good app for kids ages 3 to 9 Ps.Send me developer response in 2 days at minimum and 4 at maximum

I’m really pleased with this new Caribu app and love the app a lot l am owing you guys a five stars the one who created Caribu must be really popular I love this app

I just got back into Caribou and it has changed from before. There are now ads that are forced upon you, which makes me uncomfortable because the ads may have content I don’t want my child seeing. But more importantly, there is a whole pride section now and this no longer makes me comfortable to allow my daughter freedom on the app. I can no longer recommend it to like minded friend’s parents when our kids want to have a virtual playdate, and as far as I know there’s not choice of the parent to disable certain kind of content. I, the parent, want to be in control of what my child sees and now I am trying to be forced to let her explore things that are beyond her age. Please fix this.

We had the Amazon Glow and loved it. They discontinued it and we found this. I paid $100 for the year. We have only used it twice. My son is autistic and both times we have used it, it freezes up and he has a meltdown. He won’t go near it now. We emailed the company last week and they never responded.