Carowinds

The app is super slow. The season passes needs to update when you slide to the next season pass it’s so slow. And I have struggled when purchasing drink plan plus the employees seem not to know the difference between the regular plan and the plus when they scan it in idk if this is an app issue but it needs to be fixed

I like it better than it used to be

If you are going to have an app make it work

First experience at Carowinds on 10/12 was pretty bad, in large part due to this app. Super clunky and cumbersome to use, app crashed for many people for over an hour last night. Meanwhile at night there you can barely see the posted “you are here” maps that are sparsely placed around the park and there’s minimal staff available to assist. Come 630p the app map changes to a “Scarowinds map” where much of the periphery is blacked out. Map doesn’t even label where the gate is. Took us half hour to find the exit on our own, finally with the help of a police officer we flagged down. They really tout the app’s mobile food ordering, but only one restaurant actually was doing this and only had a few of their selections available, notably the pricier stuff, eg a $52 pizza. Finally, the estimated ride times are waaay off, at least for the non coaster rides. Est time for bumper car ride was 10 min. 41 minutes later it was finally our turn.

The map shouldn’t shift EVERY TIME YOU SELECT SOMETHING. The map is hopeless at finding how to get somewhere.

I tried this app couple of years ago and it was unusable. Now it’s very helpful. Rides can be ordered by various filters and it shows how to get there.

This app is sufficient and I love how I can have information available while I’m in Carowinds❤️ 10/10

Native keyboard doesn’t work right. Breaks autofill. Breaks dark mode. Breaks Apple Hide My Email. Map user experience is terrible. Filtering list view is broken. Clearly this app was released to check a box and never went any user testing or user centered design.

I bought two gold passes. And they are no longer in the app. And I enter the pass numbers. It says passes found, but won’t add it to my passes page. So it looks like I don’t have any passes.

Can’t find ride times on the map, which is one of the the two things I want to see in the map.