Casino Taxi

Love the functionality, convenience and speed of the app. However, in my experience, users should double check the address that the app indicates as your pick-up location. In my case, anyway, I often have to manually select my pick-up location over the suggested one. This is a minor snag with an app that always works very well. Well done!

Took a trip with Casino Taxi’s app. It charged me and I paid in the cab. I was refunded after I asked however if I hadn’t have noticed, I likely would have been double charged. Not cool AT ALL.

Avoid using Casino Taxi; you'll likely pay double the actual fare. They charge for waiting time, so if you get stuck in traffic, you could be in trouble. For just three seconds of waiting, you’ll be charged about 30 cents. Worst!!!!! I would better use an Uber. Uninstalling right now!!

I downloaded the app but when prompted to send security code, nothing happened and after four hours, the little rotating icon is still doing just that.

Today I’ve tried the casino app first time by my friend’s recommendation, as it was told to be the best taxi service in HRM and sometimes even cheaper than Uber. I have ordered a cab, waited approximately 10 minutes to arrive, even though application showed “driver arrived at the pickup location” in fact, driver didn’t park at the right spot, and I had to search like 5 minutes the driver around the whole parking area to get into the car, because app didn’t allow me to contact the driver through text or call there were communication tools given. Then the app was showing me “no show” on my trip so I couldn’t even track it from my side, the approximate price on the booking wasn’t correct and even close. In conclusion: I have paid $5 more than I usually pay for Uber, therefore I’ll better stay with Uber having cheaper rides with better application tools and services. Uninstalling the app… Thank you!

I booked a taxi from CASINO and it was estimated 18$ but billed 25. So Don’t trust their estimated values.

Says it’ll arrived in “3” minutes. Will just continually expand the time to 3 minutes even after 15-30 minutes pass. Yes, we get it’s really 3 minutes away, but when they take 15-20 minutes to arrive, that should be taken off our fare.

Charged more than 2x the amount several times, and sometimes the amount doesn’t get charged to my card until days later. Extremely sketchy app and service. 0 stars.

I have used the app twice, and was charged 35$ each time. My rides were 12$ and 9$. That isn’t cool when you might only have enough for the ride. Why 25$ at first, and not the actually amount. I order McD’s by app and I do get charged more than what I order? So change that. I love using casino taxi, but that issue with the app, makes ordering a cab a uncomfortable ride. Please make not to a user of the app.

Only use Casino in HRM. Most reliable no matter the weather. Show up even in storms. Tipping should be allowed at the end of the trip, not only at the beginning.