CE on the go

Power goes out. I go to the app to report the outage on my cell, says I need to update the app. Update the app. Enter my username then enter my password. Hit done. App deletes my password. Try again. Same thing. Try again, same thing. Ok, I’ll enter the account number and then my password. App deletes the password. Pathetic

What’s the use of an app if I can’t open it to pay my bill when I’m away from home or out of the country?

Cannot get this app to work. At all.

Used to use the app for coast Electric which worked well. Now it is useless since you cannot pay your bill through the app 🤷🏼 so what’s the point in the app if you have to go log into the coast electric website separately to pay your bill 🙄🤦🏼

This app is decent. I can log in and pay my bill, but the functionality leaves a lot to be desired. For example, you can get caught in a loop. You click menu, account list, then my account, repeat. You can do this indefinitely. The menu buttons act the same no matter what menu page you’re on. The app is just clunky, for lack of a better word. Also, you get a message saying coast connect can’t be paid on the app, but I was never aware you could.

Tristemente no hay personal que puedan ayudar a los latinos. El app bueno. Pero si necesitan ayuda como servicio al cliente. No podrás no hablan español. Sadly there is no staff that can help Latinos. The good app. But if they need help like customer service. You will not speak Spanish. you will never have help

Can’t log in to change my information but they keep auto paying out of an account that is closed! Wake up! Coast Electric!

Open the app and it has a message that says “We can no longer take payments through the app. Go to the website instead.” Then the app closes.

This app used to work just fine. However, now the Touch ID login does not work. When you turn on touch logon in the options menu the app crashes and closes. When you try to reopen app, it crashes and closes. Only way to get the app to login is to delete the app and then reinstall. After reinstall it will work by only allowing the user to sign in using user ID/password.

It quit working a few days ago, I need to pay my bill. Fix it asap!!!