Center for Officials Services

There must not have been any business analyst and process coordinator that looked into what officials need, and it feels like no referees were talked to or their input listened upon. So many basic things are missing.

Nothing good to say here. Game are not linked, getting assigned when I already have a game at the same time. Mileage blocks are not flexible for people that work both at home and in an office in a different city. Blocks don’t work. Font size is not friendly.

This app and the software in general have a bad design for official, I can’t talk for schools, but I will not recommend it. If I have the option not to used I will not

Yay, this app wants to use a tiny window on an iPad. Come on, Dragonfly, surely it isn’t that hard to code an app that will utilize a device’s full screen? I will hold any other judgement until I use what little else this app appears to offer the official.

First year being forever to migrate to dragonfly and away from arbiter. This app just hangs when trying to log in and the website isn’t much better performance compared to arbiter sports so I don’t know why I expected the app to actually work 😖. Hopefully it will get rectified soon before fall soccer season hits full swing.

This app is always crashing. It the worst app for officials I wish our state would go back to arbiter

Why the state of NC is trying to switch from Arbiter to Dragonfly is a mystery. Dragonfly does about 1/10 of the things Arbiter does for officials and assigners. As officials, we aren’t concerned with getting tickets to the game or watching it, we just want to know our crew and contact information. Can’t see crew until everyone accepts the game. And be able to write game reports that are honest but not for everyone’s eyes!! May work for the schools but for officials, not so much.

App won’t open, crashes frequently

This app does not allow for proper match reporting. I fear that every high school association who has this will not have adequate post match reporting of yellow cards.