CEPat - Citizen E-Payment

It was my first time riding Smart Selangor Bus and i didn’t know i had to use an app to scan qr code. I just download it and the whole process was rushed bcs the next station was shortly after my boarding. The issue started when i (mistakenly) filled up my email with wrong spelling but the system didnt detect it. The system didnt reject the email. I didn’t realise since i was rushed. I clicked“Register” and no verification code was sent to my email. Only then i realised my email was not spelled correctly. I fixed the spelling and try again but the system says “MyKad has been registered”. I would not use passport number instead. Because, i saw a review (from someonethatneeded) said he/she being charged rm90 bcs the system detected he/she as a foreigner. Thats a lot of money. Please fix your system feedback for error information. I think its a basic feature in any signup process.

App just shows a screen and completely freezes. Dead on arrival!

Not even a single signboard at the bus stop that says riders need to download the app and scan the qr on the bus. Then the bus driver rudely told me to read the notice ON THE BUS DOOR as I entered and showed him my IC. At least let people know to download this useless app before boarding the bus.

Cilake betul punya apps, boleh je tertiba xleh check assessment (cukai pintu), pebenda NO RECORD FOUND jem terus mcm tu kat sne, hey kalau korg x blh buat apps jgn rebut buat pandai nak buat, bg je la outsource buat bangang nk mampus ni department ni

tak punctual, always late kadang ii tu tercepat sangat, please improve more in schedule time disebabkan bas lambat menjadikan kami sebagai pekerja lambat datang ke tempat kerja. thank you

Searched my MPKJ assessment bill using NRIC and account number but nothing happened. Better scrap this app.

I have an account but forgot my password. When I want to reset the password it said email not registration/ found but when I want to create new account that time said email already exist. But bus doesn’t allow any other payment. How I travel then?

Please fix

I feel bad for them to wait for another bus just because they don’t have the app installed. Some of the bus have long waiting times. Why don’t they just pay using tng card like the rapid so that it’s easier? Or maybe put on the signboard that you need to install the app first? (Idk if this already shown but just saying)

Worst apps everrrr