CharmPass

I started commuting via MARC from Silver Spring during the red line closure in June 2024. It’s on time, quick, smooth and a pleasant trip to Union Station— just -12 minutes! The crew at SS Station could do a better job with wayfinding signs to get newbies to the southbound side.

I like that you can buy all passes with this app including Marc train tickets. You don’t have to worry about losing a pass (unless you lose your phone which is a bummer). Now just wondering if the buses with ever be fitted with machines to scan your passes 🤷🏽‍♂️ but the app is great!

I use it when I’m in a pinch

Every time I have been trying to use the app for the pass 4 days it keep popping with an error code and nobody can tell me what it means have no problem changing star rating but I can’t use the app

App doesn’t work at all

Note that MTA hasn’t updated this app in 2 years. Not only is this highly concerning from a security perspective, but now the app doesn’t work on new phones. I recently ungraded to an iPhone 15 and the latest iOS, and now the app won’t even open, despite deleting and reinstalling multiple times, it won’t even launch. Just an error message saying “unknown error. Trying reinstalling the app”. I have $ on my CharmPass account that I now can’t access and have to pass more for paper tickets. MTA - when you develop an app, it’s not a one-and-done project. You have to MAINTAIN it.

I am having trouble trying to log in. The app is saying that there is a connection error to reinstall and try again.

App will download to phone but then give me an error message saying that it isn’t accessible and to delete and reinstall.

The most convenient and easiest travel app I’ve used

Convenient.AndEasy