Terrible App
The performance of the app was unsatisfactory. I had preordered a taxi to ensure punctuality for an important appointment. However, the app failed to connect me with a driver at the designated time, causing a significant delay. The lack of synchronization between the app's dispatch and the driver resulted in confusion and inconvenience, leading to an incorrect pick-up by the driver. Subsequently, I was unjustly charged for a ride that I did not receive. This experience has eroded my trust in the service, and I will not be using it again.