Checkpoint Resident

The worst service and app. Don’t be tricked in!!!!

The font is so small and can’t expand. Can’t edit the guest names. It’s a mess!!!!

So glad that they finally updated this app.

Rarely works.

This portal is great….very convenient. My only issue is adding my kids to the Permanent “ list…I accidentally added one but I can’t figure out how to add the other. Very happy with this though.

This app never functions properly. I’ve never been able to login in the app, but can log in to the website without any issues. It would be nice if this could be fixed to make adding visitors faster.

Update: “test text” does work although I rarely get a text when someone arrives, it did not work when first installed. I upgraded my review since I can put people in using the app. Request: is it possible to update calendar dates for people on your list? I have to start all over with the names even if they are sitting in expired cue. Would be great if I could just choose the person already in there and update the dates.

This app is literally the worst. I agree with all other negative reviews. The app will not login even though I can use the same log in on the the website. The website is just as bad since it will let me add guests but then requires them to call me from the gate. The system should allow us to generate a code that we can provide to each guest or match up the guest with the information we put in. Our community recently switched to this system and all I hope is that they got it for free because it is terrible.

I am unable to login using same username and password that works on desktop web app. No support offered within app. Pretty bad experience overall.

App is not working for about 1 month now. However, you can still enter your guests through the website, which is a huge inconvenience. Please fix/grade the app!!!!!