Chicken Cottage Loyalty

App has stopped working with latest update. When launching, its just frozen on the logo. Using iphone 14 pro max on ios 17.6.1

First time visiting the new franchise in Carnoustie. Very disappointed with the flavours and quality of the chicken, bones in my chicken fillet and two items missing. The sweetcorn was dry and had two areas completely devoid of corn, the fries were poor too. I’ll not return…

Keep up the great work !!

I made an order to collect ASAP and was immediately charged. The status of the order never changed to accepted or done so after +1hr waiting I went to check and collect. The people at the restaurant had no order received and said the app was not working properly (funny that it charges properly) I had to make a new order and pay again. The restaurant could not refund me from the previous order through the app and said I should try contacting Customer Services. No reply from them also. Don’t use the app. It does not work, charges your card and the prices are higher than at the shop. Scammers!

I’ve been unable to order through the app recently because an error with the required uk phone number which keeps showing error.

Literally no point in this app as after 20:30 they turn it off so no deliveries available after that time. Your food is great but if you cancel it just to get Deliveroo orders what’s the point in your app?

Cant track orders. Would like to know where our order is. Also how do you cancel on the app? You cant.

I can order on justeat but tried the app and it’s saying something about my geo location not found 🤷🏻‍♂️

I love Chicken Cottage. Ordering from Streatham Hill delivery and food arrives piping hot and delicious. Download the app, sign-in and earn your free fillet burger!

Really easy to use