Chrome River

App always worked on my iPhone 12 Pro Max but it stopped working since I switched. When I click on the app it switches directly to a gray screen and freezes. When I re-install it the same happens after I use my login.

The app has potential to be great and to support my teams to be quick and compliant in expensing. However, having to log on every single day is a terrible user experience and reduces te desire of people to use the app greatly. They’d rather do it on their laptops once every few weeks. This is a missed opportunity.

The app has improved a lot since Chrome River became part of Emburse. Logging in with SSO in the app requires further improvement though. With most other apps you logging once with SSO, and this is never needed again. For the Chrome River app logging in is required every time when the SSO session expires.

The website version requires a User ID, Password, and Company ID. This app asks for email. Consider that for some companies, HR manages the accounts. Imagine the impact on HR if hundreds or thousands of employees need to contact them for a simple email code to log into an Apple app. Unfortunately, the universal website version is more accessible to use than the app dedicated for iOS.

I was using this app for work and it hasn’t worked along with cr snap I’ve tried everything still won’t work you go to the web site and you can’t reach anyone to help when worked it was great now it just garbage

The dropdown with list of options shifts slightly when I go to make a selection. The net result is a regularly make the wrong the selection because what I think I’m clicking on turns out to be something else. As opposed to a halo feature (where just using it brings me joy), this subtle issue is a horn feature because it brings me frustration and dread. Hopefully not a big thing to address…

I get so frustrated any time I have to use this app or web interface. There’s no automatic image processing like you have in Expensify. Everything take far more clicks than it needs to. The UI seems like it’s out of the 90’s. Everything takes me multiple times longer than it did when we were using Expensify. This is a comically bad UX

The company I work for requires me to use this junk app. For days you can’t attach copies of receipts so you can’t submit your expenses. This means your project financials are off and can’t be invoices and if you have personal expenses, you’re out of luck. This is not the first time this has happened. You just wait. Offload and reload the app. No difference. Wish I could give it 0 stars.

If it actual loads, the navigation is so awkward it’s hard to add an expense without creating a new report. It really shouldn’t be this hard to write a mobile app for expense reporting.

The dashboard used to work for me flawlessly however, now that I logged on again, and never loads