Chubb Mobile

Excellent

It keeps making me re-log in. This happened every time

Would be great if the team could speed up app performance. Even on home WiFi it’s super slow.

Your website is old and clunky, VERY slow, failed multiple times trying to do the simplest of tasks, wasting my time. Very inferior.

APP continually fails to load Client information and disconnects. You can do better. I’m paying for this service. Let’s get it right.

Chubb server is responding that it can not retrieve information due to possible internet connectivity issues(!) but if there were connectivity issues, it the server would not be able to be contacted nor reply with error messages. My device is connecting to other addresses on the web.

Your app went into a haywire mode where I couldn’t do anything. Just kept flashing from page to page. A very bad first impression.

Looking at my insurance card I noticed that my vehicle tag number does not appear. In the future is it possible to include this information on the insurance card.

Not user friendly and hard to find auto insurance cards only. Must go through the process of reading/scanning through documents to get to cards. Need a card only selection.

Very difficult to navigate across policies