Cinch Auto Finance

No account changes made in the app affect your account. Does not matter if you change the bank account it drafts out of or the draft date. It does not update your account. I confirmed this when speaking with their customer service. Do not use this app. If you need to make any account changes it needs to be done on their website.

You get charged a $4.95 convenience fee just to make a payment - may as well do it through your bank. If I had known this I would of just financed through another bank and still considering refinancing for this reason . No bank should be this hard up to nickel and dime people to make a payment.

I was so excited when I found the Cinch app in Apple Store. I downloaded the app and registered my account . I went on my screen to find the app so I can remove it to my bill folder and there was no sign of it. I had to do this 3-4 times to realize the app is not saving on my iPhone. Every month I had to go to App Store, type cinch in search box and hit enter for it to come up. There is no support for the app users either. What is going on????

It charges you $10 to make a payment through the app!!! Wow!

No payments towards principal available on this app

App doesn’t allow for you to make principal only payments at all even on the website it’s the same thing no option. To me that’s shady as every auto finance app I have encountered so far allows you to make principal payments. It’s like they deliberately make it a hard process in order to discourage it.

It’s not working for me as well. I can’t sign into my account. OMG

I’ve had too many problems with this app. I have downloaded and reinstalled it multiple times, and I can’t even sign in. I was able to use the app before, but ever since this update it has caused some problems. I hope they fix this soon because this is ridiculous 😡🤬

I would love to be able to make payments online towards my principal balance. Mailing a check to CUL to reduce the principal balance is very inconvenient.

My Norton app will not let me use the app. It keeps saying it’s unsafe it worked when it first came out but now nothing. I can’t pay online or on the phone.