Citizens Alliance Bank

Great app, super simplicit ! Understandable and can find all the information I need in the click of a button!

Constant problems trying to login to the app. Half of the time it won’t even load the login screen. I always have to uninstall the app and re download it. And then only does it work again half of the time. But when the login is working properly it’s a great app.

The app just stays on the logo screen. I can’t check my stuff

Haven’t been able to even get to the login screen for two weeks... the loading screen just spins its wheel at me indefinitely. Tried deleting and re-downloading and that didn’t work. Bummer!

App just loads can’t access my account

I like the idea of the fictional laity of the new app vs he old one but there are bugs everywhere in the app, making navigation very difficult. For instance, it doesn’t move the text box based on where the keyboard lays when you’re editing your budget and savings plan.

Can login online just fine using my username and password but I try using the app and “account locked” and need to reset password.

Works great to view balances, transfer between accounts and make deposits.

“Account is locked” message after update. Called the bank and I was told to re-register. I have done this multiple times. It still says my account is locked. I can log into the website just fine. Looks like I’m stuck having to find a computer any time I need to check my balances.

When I downloaded the app I understood that it needed a change of the account login information. And I have been using this app for awhile. But I can't login anymore. I had reset my password to my whole account lately so I had thought that I could now login on the app.. but apparently it still says that the account is locked and to contact my financial institution. I can login on the website with the new password just fine. So the app should have let me in as well...