Citizens Bank (IN)

Locks you out of your account after 2 failed attempts after forcing you to change your password every month the email it sends you is basically spam,it gives no info besides failed login attempt,no email,no phone number,no help line,no way to reset your password without going out of your way to call the bank privately or having to drive up to your closest bank.One of the most unprofessional and ridiculously coded apps i have ever seen don’t recommend to anyone looking for a easy banking experience.Security questions dont even work half of the time after triple checking they were right with the bank.it told me i was getting my birthday wrong and wouldnt let me log in.I could go on and on about the problems.

This app is absolutely horrible. It always locks me out of my account, which makes it very difficult to keep track of my balance. It even asks security questions that I never even set up. Very frustrating!

I’ve never used a better app for a bank!

Used the app fine for years and now it won’t open beyond the splash screen. Uninstalling the app fixed it for about a day before the same issue started.

This app worked pretty well until a month ago, now I cannot open it on my iPhone 6S. I know I have an older phone, but the phone works great for all my other needs. This must get fixed quickly or I will have to change banks after 50 years with Citizens.

The recently updated app does not progress beyond the opening splash screen. It could be that, in supporting newer phones and operating systems, my iPhone 6 lost the app. Whatever the cause, it needs fixed! Update: Despite this review and contacts with the bank, the app does not work with the current iOS for an iPhone 6. 2nd update: A new version of iOS fixed the issue. However, mobile deposit function does not work.

Doesn’t work with IPhone 11 please fix

This app will not even open on my iPhone XR

Stopped working and locked me out

The worked just ok with my iPhone 8 and now it doesn’t work with my new iPhone. Y’all need to get it together.