Glitchy
Terrible app. Glitches frequently. Not user friendly. Way behind other banking apps
Ja, City National Bank App ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
⚠️ Die City National Bank App-App hat schlechte Bewertungen und negatives Feedback. Die Nutzer scheinen mit der Leistung oder den Funktionen unzufrieden zu sein.
City National Bank App ist kostenlos.
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3.32 von 5
327 Bewertungen in Vereinigte Staaten
Terrible app. Glitches frequently. Not user friendly. Way behind other banking apps
“Mobile banking reimagined“? That is a bad joke because in fact, it is the worst financial institution app I have experienced or have ever heard about.
Account balances and transactions are frequently lagging what's on the website. It's so bad that I keep wondering if I should just uninstall this because I can't really ever trust what it's showing me. However, mobile banking is so important these days that I'm thinking perhaps I should just take my business elsewhere.
Constantly crashing making business banking near impossible. Just scanned about 6 checks for deposit only for it not to transmit. Huge waste of my time. I dread doing any banking
I use this app on my iPad, with an attached keyboard. The app won’t reframe in landscape mode, which makes it useless.
I have 4 Apple devices and over the last 2 weeks each one has had issues that are too do with The app. I call tech support and waited over 30 mins and gave up. If HSBC can have a system that works with Apple and safari why can’t city National. I have called the over 5 times in 2 weeks and still not working properly.
I haven’t been able to access this app in more than 3 months. And the times that I could access it and was able to try to do things it was impossible and it took me over an hour to try to deposit two checks that never happened. I ended up going to the branch. “Royal” Back of Canada, it’s time to blow up the whole online and mobile app systems and hire a competent development company which actually develops software, and rewrite everything and start with brand new platforms. Not a competitive bank whatsoever. The only thing you have going for you is that people don’t jump on changing banks. It takes them a while. So I’m stuck with you until I can convince the account holders to switch banks. CNB died the day RBC bought them.
For reasons outside of my ability to understand I’ve just spent an hour on the phone finding out why I cannot get into my online account. The best they can do is have a personal banker call me on Monday. They’ve changed my password or help me change my password three times. I have three emails claiming that my password has been changed however, it doesn’t work, they’ve sent me my user ID to make sure I’m using the right one and I am, but that doesn’t work either. So I’m stuck over the weekend unable to pay my bills or send money via Zelle or Venmo.
Last couple of days I cannot login getting a message instead: ‘Please try again. Sorry give it another try. If this continues to happen, go to help under settings to request assistance’ There I neither a button for help or settings.
A truly professional organization, Great staff , as a 30 year customer, I have had no issues with CNB, Very happy indeed.