ClareVision

For about 70% of the time it works as expected. I’ve had multiple issues with the camera disconnecting or not operating as it should. For instance, right now, I receive motion notifications, but am unable to load the live view or see if there’s any saved events. Has been going on for the last week at this point. I guess I’ll have to call support again to fix. Would love to promote this as the hardware is nice, but the software is very lacking compared to off the shelf competition at a much lower price.

Avoid this security camera app. The motion events never show in the app, and even the love video feed is not great.

We’re spoiled the Nest UI. This up is horrible. Spinning wheels everywhere. Playback is horrible. Will get rid of this filth.

I tried really hard to want to love this product. I sold several of the systems over the years and I’ve had nothing but issues with every single one of them. The biggest issue with this manufacture is the fact that their app does not always connect and let you view live footage and when you’re connected to the same network, the camera systems on. The other issue that I have with this app is it used to do cool things like let you watch in fast-forward and rewind they have completely removed that functionality and trying to find something in recorded footage is a joke. you can tell this is a product that not a lot of time has gone into ironing out the issues with the system. When you contact manufacturer, you’re always told that an update will fix it on the next update that update comes and nothing ever is fixed.

I have used this product for a few years now and it has been reliable until recent. Lets be very clear this is a security product and should always work IOS updates should not affect this product as often as it has. Currently when you open the app you get a blank screen after playing with settings you can get the image to load but not always and it happens a-lot. Every time IOS has an update this app has issues. The app is the only way to use this product so when its not working your left will a useless camera system. I have all the manufacturers recommendations on the NVR but still have issues. Have even replace the NVR at this point with a new one and it did fix one issue with the device it now has this issue.

If you want to sit and watch live video, this is the camera system for you. If you want to actually go back and find a certain event, forget it. The app is totally useless. We’ve had another video system on another house and even Ring on our current house and they are functional. This software is useless!

The app is ok, however notifications are an issue if you have multiple cameras. While the app lets you name each “channel”, the notifications will only show the original channel number (e.g. “Channel_1”) when there is a motion alert, which makes it difficult to know which camera had a motion event.

We have been using this app for 2 months. Our event history for our 6 cameras won’t load (spinning circle). There appears to be no way to change notification settings. I have them turned on in the app and iPhone Settings and get zero. Notifications should be customizable by phone / user, not account. Wish we had known how bad it would be before buying the cameras

The app takes a bit to view live cameras and playback barely works and usually spins while trying to load. This is when I’m at the camera site with great Wi-Fi. This is really a poor app that doesn’t provide for scrolling back history and forces you to scroll through several saved history recordings. The IPAD app without landscape option???

This app is okay, but it does not properly support landscape on iPad. It doesn’t work in the grid view at all, and it’s mostly broken for playback. That is ridiculous in 2023, ESPECIALLY for an app whose entire purpose is to play video. So one star is all it’s worth until that’s fixed.