Coaching Inn Group

Weather is great, hotel impressive, and room very well appointed. Large room with king size bed, bath and separate shower, even a rubber duck! You only get one chance to make a first impression and The White Hart smashed it. The receptionist was great and was not fazed by my dubious sense of humour. All in all well happy

Ahhhhhh it endless

What a pain this process was. All we wanted was two lattes but we had to order online when the coffee service counter was just 6 metres away. It was such a phaff. Then when we had paid online the response was that our order would take 25mins to arrive. Not seen a member of staff yet, been here 20mins.

We died of thirst in the time it took to place our drinks order!

Almost gave up and left. This was awful. Let’s just use the debit card to pay for drinks on arrival - PLEASE!!!

Lovely food but my delicious chips came in a tiny metal egg cup of chips. I wanted more but thought it was rude to order two. Nice selection of soft drinks including a cherry and plum one. All I could think of was someone eating plums and all the juice running down their chin, it made me feel a little sick so I ordered a ginger beer. Sat by the window so we could watch people do stuff outside.

Don’t make me sign up. Let me check out as guest.

App took awhile to load 4G. But once loaded was easy to order.

I tried to use this app to order food and drink sitting in the sunshine outside the Kings Head in Richmond. It was a real struggle to read anything due to dark text on dark background in bright sunshine. Eventually I completed the order but when trying to pay the system simply wouldn’t move on from the ‘sign in’ button. I tried 6 times !!! We had to go inside and order verbally in the end. The app is NOT FIT FOR PURPOSE.

Eventually downloaded the app. Took far too long to set up for one coffee. Staff not very welcoming. Won’t be going back to Malton Talbot Hotel.