Cocoon Connect

What is the point of a pet feeder that keep a turning off the feeding schedule - please get an update sorted that fixes this!!

Since last update this app keeps turning off the feeds I have scheduled which makes the pet feeder next to useless

Spying on you remove asap Alien

A useless product. Never buy it.

Cannot physically speak to a human when you have a problem. I accidentally deleted/removed the camera as I was trying to reset it, I paid the Cloud subscription yet they cannot re-connect the Cloud to see the continual movement. I cannot even delete the camera again to re-boot. At least I have a camera on but it is not ideal. Following the instructions is not clear.

Just a little improvement that I would like to see would be the ability to change the notification sound within the app so that my wife, who is partially deaf, would be able to hear it when the alert is triggered.

Goes offline often too often !

Device has issue with response sign.

Tried to unconnect cameras to be used by another person. Cannot do this. After 2 emails to customer service I have had silence in return. Very unprofessional.

Very poor app. Sometimes Cameras turn on by themselves when you turn them off. If you install an SD card and if WiFI not available , camera will record but WILL NOT allow you to see the recordings, however, when internet comes back on all offline content is uploaded to the Chinese servers. Terms of use state that data collected by camera is governed by the laws of PRC. READ THE FINE PRUNT Never use Cocoon cameras in sensitive locations.