Cogni Multi-Chain Wallet

My question is very rare When is the Cogni multi-chain wallet giving its users option to link cards to buy crypto currency in the Cogni app ? Since the banking is no more working and now it’s been tuned into a Chain wallet

Open the app to find…nothing. No way to transfer in or out. Zendesk has closed their account. Beware.

I DO NOT, I REPEAT I DO NOT RECOMMEND THINK SO CALL BANKING APP. I made a deposit into this COGNI bank account and the next day it updated and now my money is gone! VANISHED. I called the customer support and check my balance it states that my money is still there but every time I swipe my card it declines and it shows $0 in my account on the app. I have sent 10 emails so far no one has reached out me about this problem. DO NOT get this app. I HAVE 4 more stories like this. I have reported this to police and made a scam report. People do not work hard everyday for there money to be stolen.

Trash

Can't create an account. What a joke

You can never get in touch with no one. They customer service skills are horrible, they don’t support they customer also did I say you can never reach an agent by phone only email and it take hours sometimes days for a response I wouldn’t recommend this company to my dog if he needed an account

Deposited 6k into my account, account closed for “suspicious activity”. Was told a check was on its way , waited 30 business days only to not receive anything. Was told a 2nd check has been issued and nothing ever came. They stopped replying to my emails and are useless over the phone with their endless lies, been 6 months now and I have yet to receive my money back from Cogni, i’ll be filing a BBB claim soon here. Worst bank to exist with the poorest customer service. Total scam.

The app feels simplistic and boring. I feel like the app was created 10 years ago. I’m giving 2 stars because Cogni ran a referral bonus promotion, and they haven’t delivered on what the promotion offered. I was supposed to receive $5 for opening the account and $5 per referral. After weeks of waiting, many phone calls to support and unanswered emails, I still haven’t received the promotional funds. Support says “there is an IT ticket” with my name on a very long list of others, who also haven’t received the promo funds. Do better Cogni, I’m embarrassed I referred anyone at all.

good bank

Update the card info for members and maybe I’ll give more of a favorable review