Columbus Crew

I have to reconnect my Ticketmaster every time I go to view my crew tickets. It’s very frustrating when I’m walking up to the stadium and can’t get in because I have to reconnect my ticket master account. Honestly I’d much rather the tickets just live in Ticketmaster instead of the Crew app. Their app actually works.

What is the point of the app if I can’t manage my tickets as a STM? Always get a “can’t read data because it’s in the wrong format” when going to the ticket view and then when I view them via the web, a “workaround”, the “add to apple wallet” button does literally nothing.

Thank you for rewarding your season ticket members with a non functional app that forces me to use work arounds to access my tickets! This is great!!!!!

Not reliable for ticket management.

The app has been updated multiple times in the last few months to “enhance” user experience, specifically regarding ticketing, and my experience has not been enhanced. After deleting the app multiple times, making sure my IOS is up to date, and redownloading the app, I’m still unable to add the tickets to my wallet. There is no “add to wallet” button available in the app or account manager through the web browser- even though there is an informational pop up that reminds me to add to my wallet “to beat busy network connections”. Very frustrating that this is still an issue after several months.

Why can’t I download the tickets to my Apple wallet anymore?

Official crew ticketing app and you can’t download your tickets. How can it be that hard to get this right?

Adding tickets to your wallet simply doesn’t work, it’s not available. TM integration is pathetic.

The app used to work well. Primary used to access my tickets, download to my wallet, check schedule. Received instruction to perform an “urgent” update and now I cannot add my tickets. Phone is updated to the latest iOS, I’ve logged out and back in, I deleted and reinstalled the app. I confirmed I was logged in to the appropriate Apple and Ticketmaster (they stink too) accounts and yet, here I am stuck. An upgrade that breaks functionality is not really an improvement.

Artur disappeared from the roster