Comelit Visto

Developers are not taking care of the app at all. This product worth nothing without the app. When receiving a call the video image is not activating, audio connection is breaking up or not connecting. This is not a internet issue, tested internet speed and also tested with phone connected on wifi. I would expect that a company involved in intercom solutions to have more care on their products. I am also an installer and this issue makes me think to avoid your products for my future projects in residential areas.

Really stodgy with logging on. By the time you connect the prospective visitor is long gone. Good video quality even in the dark but it’s just too slow. My wifi router is less than 8ft from the doorbell unit but doesn’t help connectivity. I’m enjoying the months free cloud storage, but it doesn’t work, no events. I ring it myself to review the ‘event’ but still doesn’t work. Good luck getting me to sign up and pay for this service in future. Just very disappointed with it, go elsewhere or enjoy the ‘disappointment’, coz with Comelit it’s in the post. I fit gsm Videx and AES intercoms professionally, this was for my home, should have stuck with what I know. Waste of time and money routing cables and installing.

this camera had over one the best design s simple and efficient. i found the app needing a lot of news features and updates, such as easier to find motion detector triggers and able to set motion option without being sent a pop up screen like s call. will be useful to have s bit more user friendly the app such as ring. also sometimes the video saved is really poor quality can’t see anything pixelated. the call response it’s 3/5 seconds and open app 3-5 seconds to see who’s outside overall maximum 10 seconds. needs software upgrade modernised.

The app logs out all the time so when someone rings the bell it only works when username and password have been re-entered and by then the person on the door is gone. I have spoken with the installer and they don’t know what to do to resolve this issue. Also had a day when it wouldn’t stop ringing on the phone each time someone pressed the bell unless the app was manually closed. Even putting the phone on silent didn’t stop it. Resetting the whole system helped. It is expensive for these faults to be occurring as it renders the system useless. Any answers please?

Very disappointed. The app is very awkward, there are hardly any instructions and if you get this to work it will likely be by accident. As the only video doorbell with a switched output, Comelit were onto a real winner but then stopped short of making this practical and usable

Since 3,5 years nothing but trouble. Connection problems mostly. Since a couple of months i have to restart the doorbell 2-3 times per week if i want it to work. Every new update = a new problem. Never again will i buy anything from this company

Système pas stable malgré un réseau wifi stable ! Plus de notification de sonnette pendant UNE semaine… pour une sonnette professionnelle, merci la fiabilité. Honteux !!!!

De Visto app werkt weer perfect . Bedankt voor de service. Top !

Perfect toestel met gratis cloud, Maar een of andere jurist beslist dat je als iOS gebruiken je eigen beelden van je eigen camera niet mag opslaan als je niet opneemt als er iemand aan de deur staat. Sinds de laatste update krijg ik zelf geen meldingen meer als er aangebeld word! Bravo !

Slow No cloud Loses connection Have to reboot it several times