ComelitViP Remote

Amazingly bad.

Customer support and reliability are non existent. Find another service

There’s a modal where the UI displays a list of the word “Slave” and appends a number to it. Not very user friendly. Have no idea how to navigate or add an intercom cause. Would advise their ux-writer to come up with a better term than Slave. :/ Would attach the screenshot if I could.

The concept of someone buzzed and it pops up as a notification on your iPhone is really not rocket science anymore. However, for some reason this app can’t send push notifications. It has to be running in order for it to work. The reviews here have been asking for a solution to this for years and still nothing. Our building is about to scrap this comelit system and spend thousands of $$ to go to either ButterflyMx or Latch purely because of this. Can someone from Comelit reply and tell us why you can’t simply update the app so it’s in line with 2017 technology and when we can expect an upgrade/fix?

I bought very expensive calling panel made by comelit because supposed, that this is very reliable solution, then I spent a lot of money on technical specialist because it’s impossible to understand user manual and it’s very difficult to setup by self. Then I installed application to my iphone and prepared to enjoy of using... but application doesn’t work!!! App eats phone battery like a vacuum cleaner! Garbage. Don’t buy comelit products! Waste of money. Better to buy Chinese smart door bell - it work much better...

Funny how they sell this system for thousands and it never ever works. How is it they are not sued for selling us junk?

THE APP KEEPS KICKING ME OUT AND ITS FRUSTRATING. IVE BEEN TRYING TO USE IT FOR A YEAR NOW AND IT STILL WONT LET ME CONNECT. I AM SO TIRED OF TRYING AND HOPING THAT THIS APP MIGHT WORK JUST TO BE LET DOWN EVERY TIME. I HAVE TRIED COUNTLESS TIMES TO REACH THEM AND I DON’T WANT TO KEEP GOING DOWN STAIRS TO GET MY PIZZA. DO YOU HEAR ME? I HAVE TO WALK 3 FLIGHTS OF STAIRS IN MY PAJAMAS TO GET MY PIZZA. DISGUSTING.

Installed the app, but I cannot even enter IP address for my building because the app keeps crashing. And when I did finish entering the address the button connect did not work. Pointless

Summer 2018: Note the version history of this app: 12 releases from 2014-17, then nothing in the past 17 months. This app appears to be unsupported and should be removed from the store until this company gets their act together. -- Spring 2017: The issues I wrote about in my original review below are still present in the current version. In addition, the app pushes notifications whenever it loses a connection to the doorbell, and then again when it reconnects. If there really is a connectivity issue, a notification would be great. But as designed, the app notifies you even if you drive through a dead zone for ten seconds. I often pick up my phone and find the lock screen displaying a huge list of "I got disconnected---oh wait, I'm back!" notifications from this app. It's very annoying. --- Two big problems with this app: - there is absolutely zero authentication. When you configure the app for your intercom system, you give it various details like the local IP, port number, and subdomain. All of these settings are displayed in clear text. Anyone who can see or guess these details can install the app on their on phone, ring my doorbell, and let themselves in. Are you serious?! - The UI is horrendous. The app has to be running in the background in order to notify you of doorbell rings. Every time this happens, I stare at the app, trying to remind myself which buttons open the door, which buttons let me speak to the person at the door, and so on. It is not at all intuitive. I have accidentally hung up on people more than once.

This app won’t load for me. It just stays on the loading logo screen forever. Can’t use it