CompTIA Learning Center

Unable to login via app. Shane this hasn’t been fixed yet.

Cannot login to application. Inoperable software.

I can log in online but it says my account doesn’t exist on the app.

The issue is the same that is reported by all these other one star reviews on the App Store. After creating an account on the CompTia.org site and entering the access key, I am able to access the ebook through that site. But if I try to look into the mobile ereader, it says account not found. I called CompTia support. They told me that this is a known issue that is being addressed and that I should submit a ticket so that I would be notified when it is resolved. Since most of these one star reviews are from over a year ago, I’m guessing it’s going to be a while. You’d think that the preeminent authority in computers and information technology would have a top-notch app and customer support.

How is it that a tech company can’t even get an app right

Just bought an ebook in 2022 that cannot be opened in an official Comptia app but only on browser where mobile isn’t supported. GREAT, I LOVE PAYING THE HIGHEST PRICE IF ANY SECURITY + BOOK OUT THERE AND THEN NOT BEING ABLE TO ACCESS IT ON MOBILE. JUST AWESOME!!

Not a user friendly app. Seems like they put in minimum effort to create this. Can’t adjust font size, you have to pinch to zoom every page, and really lacks any good feature from iBooks or any other reading app.

I’m able to login fine on my PC, but it says that it couldn’t find an account with these login details using the app.

I was able to log-in using this app but the full book was not coming upafter my download. It would skip to the next module everytime i turned the page. I tried to close it and reset my phone and it still didnt work.

Isn’t CompTIA technology related???