CorrectPay

I don’t like it for one it doesn’t explain nothing in the help section and it also doesn’t explain what the inmate can do in the commissary part basically it’s isn’t helpful at all you still have to call the prison to get help don’t like this app at all

This app is terrible. Can’t find anyone and the “app” is simply a browser container. You have to login every single time and it’s impossible to navigate. Zero stars.

Lets me send money and do video chats.

Happy to have this App--

App always closes out or moves slow. I can’t use the app to add money. I’ve had problems in the past but it wasn’t this bad. I’ve deleted it several times thinking it would help.

This app is not user friendly. I have missed 2 visits because we have not been able to get connected and now it wants to charge me for a visit. Between the visits, tech, & commissary, this is expensive especially if someone is gonna be in there for months.

This app is very convenient and easy to use.

New version of app doesn’t crash, customer service is always helpful.

I have used this app quite a few times to send money and messages. It is easy for me to figure out where to go and what to do. I had an incident where I thought the app wasn’t working properly because it would not let me do something, when I called to complain , I found out it had nothing to do with the app, the Jail had turned off some features due to a security issue in the jail.

They got rid of JPAY for this, they want your drivers license number, cell phone and a photo of your license to send friends and family incarcerated money….. do you actually think we’re going to do this, so the FBI or any law enforcement can piggyback off this app, you’ll have the wrong person for this…. Please read before you download this app!!!!