Cosytoes

Unfortunately this app doesn’t run on 5ghz and following an upgrade to my new home bt internet router which runs on smartly through 2.4 and 5ghz channels the app stopped working. My only option was to disconnect the 5ghz on my hub and slow my tv streaming down massively or stop using the app.. please developers can you sort this out as I’ve paid to fit the under flooring heating and now the apps basically out of date due…

When it works it’s great. Unfortunately it doesn’t work very often. We put this in because we were redoing the floor with slabs so this seemed like a good idea. We’re on the third unit now and it now won’t let me connect to the app. Utter waste of money and now I’m faced with having to change the whole system which involves tearing up £2000 worth of floor before I then have to spend the same again to relay the floor. Customer back up is non existent. There are other options on the market that have got to be better than this rubbish.

This system is fantastic so easy to use