Overpriced and Disappointing Experience
I had a very disappointing experience at Creams. I ordered a cheesecake ice cream for £11, expecting something special. What I received was just plain ice cream with a tiny piece of cheesecake and a few biscuit crumbs—definitely not worth the price. When I asked the waiter about it, instead of acknowledging the issue, he responded that he had “added more ice cream than he should have” as if that made up for the lack of cheesecake. Overall, poor value for money and unprofessional service. I won’t be coming back. Manchester Arndale branch