CTG Cars

Cars often "get lost" and show up 40+ minutes late past the scheduled reservation time.

CTG actually has the audacity to have an App. They also go under Broker Services which is contracted by Access A Ride. The bottom line is they are horrible. My mother has a pick up time of 7:49 am so she can get to dialysis by 8:45am. This time my poor mother waited patiently outside in the sweltering heat. Phone calls were made to find out where the driver is and to no avail they were still a no show. On numerous occasions they have been extremely late or gave the excuse of the client wasn't available. The latest excuse was "there's a glitch in the app and the drivers didn't get their list of scheduled pick ups". Really? Would I rely on this app or company to pick me up? Not!!!! If I can give a zero star I would.