CubeSmart Self-Storage

Rr

they are going to have to refund me my money if I cant create an account. screenshot my password to remember it put in my password and it’s constantly telling me that it’s incorrect which is insane I see why they only have a three star rateing

Horrible app

Moved from the UK 2 years ago. We found Cubsmart in Weston, the manager Jackie is amazing, so helpful she made it so easy for us to move are belongings in. The building is immaculate always. I look forward to y trips to storage.

I reserved my unit, signed the lease, and paid online. When I got there, Dez was so helpful and made everything so easy for me. Also, I would recommend that you get the app because It makes everything 10x easier and has all the info you need.

Does ABSOLUTELY NOTHING. Nothing. Not one feature works in this app. The only thing it does is puts an icon on your homescreen.

Username and password works on the site to sign in but the same username and password doesn’t work in the app. Says it’s wrong. Forced to use the website only. So no point in having the app.

This has very little to do with the app which works great! It has more to do with the shotty customer service poor attitudes and a corporate office that’s about as impossible to reach as the White House! Overcharged, lied to, blackmailed, and held hostage, these people care only for collecting a paycheck and could care less about your belongings! I was even told if I had anything with cloth furniture clothes whatever that I should either wrap it in plastic or put in containers because they had mice! Who says that how about you take all the money your stealing from people and call an exterminator? J/s I will never use this place again to those that do good luck!

Because there are so many great reviews, I thought maybe the bad ones were just user error, so I thought I’d give the app a chance. I downloaded it and it does not open. I even restarted my phone, but it just doesn’t work—I’ll have to use the website instead. For the record, I have a newer phone and I use apps for almost everything in my life. It’s definitely the app. I’m sure that once you’re able to launch it, it probably works great…it’s just getting to that point that’s the problem lol.

Does exactly what I need. Clearly they have a genius running their mobile development department. Keep up the good work, genius 🙌