DAILYLOOK

I have now had three boxes from the service. I like the service, but the app has some major short falls… 1. When you checkout, you cannot see photos of your items (or styling suggestions) 2. You cannot change the delivery frequency or next delivery date and 3. Updating payment method doesn’t work. Skip the app and use the website instead.

I received one box that i ordered throygh the website and lived everything. I then downloaded the app and have been unable to get an order placed ever since. The app would take me through the process of getting to paying the styling fee but then kick me our back to the sign in page, where it woyld be glitchy and flashing and not let me sign back in. Then I would get a text message from daily look saying they are preparing my order and if i want to give feedback on items click the order link, so I would. It would take me into the app where it would say there are no boxes/orders to review. I have tried deleting the app and redownloading it and still have the same problem. This has been going on for over 6 months now and nothing gets fixed. You’re losing money Daily Fix!

These clothes are overpriced. There was an item I was supposed to return that I never received.

This app feels like it’s is bare bones MVP expectations for an app. There are a lot of bugs (character limits, back buttons not working, lack of seamless navigation on style boards, load times, etc) that make it too frustrating to keep using. The load times on styles are really slow, and it’s not very intuitive to the user when you “like a style” what part you are notifying your stylist about u less you add a note. Manually doing that every time takes away from the UX in my opinion. Additionally not knowing prices on clothing until it arrives and only at checkout feels a bit sneaky. I got 10 items in my first box and each was close to if not more than $100 per item. The quality of most of the clothing seemed higher end for sure so that was nice but some items just didn’t make sense. $100 for a sweatshirt that said “southern” was too much for me. I will say the return process was really simple. Only feedback there is that the return bag just barely was big enough for all the items. Perhaps there aren’t many use cases in which customers return the whole order but I struggled to get all items into my bag.

All 3 boxes I’ve received I have had to call in order for delivery to be registered to have their site show my prices. first 2 I called 36 hours after received. This one I can’t call or request for 48 bc it arrived on a weekend- even though tracking on their site says delivered - and it’s in my hand - App and or website don’t update to box list and prices after delivery so stuck in limbo. I’m all done with this service.

Delivery doesn’t update in a timely fashion so can’t check out via app. App isn’t dynamic and doesn’t resize for screen size. Frustrating.

The app is super buggy and doesn’t look professional. I was going to sign up but kept getting errors and now there is no way to remove my CC number. There is no menu options and the client service number is incorrect. Yikes!

I have been trying to signup but the app glitches and tells me the window processes twice. I give up not going to use the service

I downloaded this app and now can’t get it to pay the $40 fee and let me login. Every time I try to process the payment, the app freezes and makes my phone blink and go crazy. Can’t use the service if the app won’t work!

I'm disappointed that the app does not work better. Functionality is way better on the website. I use another boxed clothing app (Stitch Fix) that is way more functional. I am not unhappy with the clothes Daily Look sends; although I do not keep all of the clothes, it is fun for me to have a few surprises and try them on at home. So far, though, I am way more satisfied with the app for Stitch Fix. Also - as far as some of the other reviews - they are clear up front that the clothes will cost a certain amount per item,... so, Daily Look is not the best option for filling up a closet on a budget.