Lost my membership for no reason
I’ve been using the app for over a year and been a level 3 member since the last application. Today I was randomly logged out and now can’t access my account within the cafe - it keeps asking me to join. I don’t post or comment too often and have always kept within the community rules and guidelines. I’ve tried deleting the app and reinstalling, logging in with and without wi-fi, logging on manually - nothing. However my original nickname still exists so I can’t even recreate my original account.