DaySmart Appointments

I have used the DaySmart scheduling system for years. I started when it was called appointment plus. I am not happy with the current app. When I want to look at a different month, it can take three minutes for the app to give me the next month. I can have my computer turned off - then open the computer and open my browser and go to DaySmart to schedule an appointment for a client before the phone app will give me the next month to look for an appointment.

The latency in this program is unreal and disruptive. Because of the latency issues it’s hard to book appointments and sometimes they don’t get on the schedule which causes missed appointments and unhappy customers. If they could fix the issue we would stay with the program. Unfortunately we are transitioning into a new program. Also hard to get a hold of customer service as you can no longer call and haven’t to sign into a computer. I’m a mobile service and often don’t have my laptop in front of me.

The best appointment application I have ever used. Easy to schedule myself and complete information about my clients.

This app is very simple but don’t look for immediate updates on your schedule. It would be nice to get notified of a schedule change when it occurs, maybe even accepting the change or not. I would like to see a calendar that allows for putting in vacation requests or training notifications. For hourly people where pay rates may differ depending upon assigned tasks, the pay rate could be available for a tally. Even it could announce holiday closures or pay. But it is simple if that’s all you need.

This app has turned into crap. Don’t WASTE your $$.

Poor user interface, long load times, barely works. I have to use it for work, otherwise I wouldn’t bother. If you have a choice, find something better

This app can be amazing. Unfortunately when it goes down, your day is absolutely ruined. It has happened and caused chaos. The company work for relies on DaySmart. I have learned to back it up with pen on paper and screenshots. Really no point having the app if I have to back it up daily.

My wife and I were looking for a program that would allow our clients to book their own appointment. This is extremely easy and saves us much time. The fact that the program syncs with a cell phone makes this software in my top 3.

Useless.

Frustrating app. I’m done