DEC Connect

Launches, authenticates me, then closes.

App asks for authentication, looks like it’s going to work and crashes. I’ve uninstalled, reinstalled and rebooted my iPhone 12 to no avail. Everyone else who left a recent review is saying the same thing. All the 5 star reviews are from many years ago.

I love that I can view and pay my bill using the app. I also loved it. It’s a secure way to log into my account without having to be at an actual computer. However, I’ve noticed over the last three or four days that every time I tap to open the app, it does not function and disappears There’s no one to contact for assistance.

The latest update 25.3.0 made to meet coding standards has broken the app. When I login using my iPhone I used to have the ability to check daily usage. The current app acts like it’s opening then crashes and disappears. I hope you fix it soon. I like checking daily usage to conserve energy. Thanks.

Recent update caused this app to stop working. App logs in then disappears from screen. Uninstalling and reinstalling doesn’t work.

The app crashes on authentication and will not open. I’ve tried deleting it and reinstalling it. I’ve tried closing it. Nothing works.

You guys did an update and suddenly the app no longer works. It loads, begins to open and then immediately shuts down. I’m using an iPhone. Worked for years but moment you did an update it stopped working.

The app won’t open - crashes everytime.

Out of every.single.app that I have ever downloaded, this is the only one that does.not.work.

Dec app no longer works. Waiting for an update for months. Deleting app and reinstalling doesn’t help.