Devialet Spark

This app no longer works.

In the decade I’ve had an iPhone I’ve left maybe three app reviews. This is my fourth. This Spark app is beyond terrible, it’s practically unusable. It’s like Devialet literally don’t care. All the user feedback is in these reviews, and they do nothing to fix it. Everyone who comments how nice my speakers are get told never to buy them because the app is such a waste of time. I bought the remote as well... after my second one stopped working for no reason I just gave up.

This is the worst app I’ve ever used. It simply *Refuses* to locate my phantom. I have done everything to get this thing to find it. It just won’t do it. The usual issue is - “open wifi and look for ‘phantom xxxxx’ WiFi network” but it’s never there. The number of times this app has told me to factory reset or to pull the plug for 10 seconds is unacceptable. About 1 in 50 times the app will actually go from 0-connected without any prompts, but when it does the connection is so weak that within 15 seconds it’s completely gone and you have to start over. I’m happy that my phantoms power was bumped up to 103dB, but it’s a hard slap in the face because I can’t use the product I paid $2000 for. Devialet fix your product.

👎🏼👎🏼👎🏼👎🏼

cant find my phantom gold

Is a pity that Devialet has not yet developed a reliable interface with my iPhone, iPad, MacBook, MacPro I own, since I purchased 2 x Silver Phantoms and a Dialog I have not been able to play my Apple Music library or playlists without experiencing interruptions. Is a constant embarrassment trying to demo the nice sound from the speakers to my friends and the only music I can play reliably is from radio station sources. Devialet should take a lesson from Sonos to learn how is done, I have bought no other speakers since.

I have two golds set in stereo, connected with the devialet dialog over WiFi. I also have the wireless remote (which is kind of useless but very nice at small volume tweaks) The system is extremely stable (there are hiccups every now and then - but only once every 6-8 months or so)... the sound is unparalleled and remarkable - the best you can buy for a $7k setup. (I compared this to Bose, Bang and Olufson, and Sonos - Devialet wins every time) Mine runs everything through the tv via an Apple TV (which the new one connects instantly when it starts so you don’t have to bother with reconnecting like the old one - but every time the Apple TV is hard restarted you simply need to go to settings and re establish the connection with the dialog) The combination of dialog to golds via WiFi for Music via Spotify and Apple TV for movies has created a highly reliable setup second to none!

Terrible, Terrible, Terrible

And now it will play one song on iTunes and then won’t play again until you power down all speakers and hub and power up again. Then play one song and power down again. Get your *HIT together! You want to charge big prices like the big boys..... develop a PRODUCT like the big boys. Otherwise do everyone a favor and close the doors on your business. Disgraceful!

This app tried to do far too much and has been unable to deliver because of the shortcomings of DevialetOS 1.X (firmware).