Dial-A-Doctor

Tried various methods of resetting the password but haven’t been able to. Called the contact centre and they are unable to help with it.

App does not work. Won’t let you past covid. Then you’ll be on hold for 40 mins easily to book. Hard pass.

Doesn’t allow you to register, won’t let you book just keeps reminding you to call instead so really not worth the download.

I tried logging in and it wouldn’t allow me so it told me to register. Once I registered, it said I was already registered and when I went to reset the password it still failed. I tried another email to register, but it did the exact same thing.

Kept telling me I was a registered user but wouldn’t let me log in to schedule an appointment, Requested a password reset and was then notified my initial user details were wrong? Was impossible to use

Can’t make an appointment using this. What is the point of the app?

This is one of the worst apps I’ve used. The usability is horrible and it feels like they did not test it on any real customers before launching.

Can make a booking but then you can’t go back and edit any of the information or cancel the booking

Don’t bother with this App. The booking system didn’t work via the App. At first the app advised someone will call within 3 hours. We got a message to call and then after 30 mins waiting, were told no one was available to see us. After one hour from the booking, we got no where. Should’ve just called as the ladies were so lovely and polite.

Doesn’t reset password, randomly shuts down when trying to use