Direct Federal Credit Union

I use this app primarily for bill pay - bill pay isn’t formatted properly on the app on my iPad Air rendering it useless for paying bills - also since bill pay is the most common use, why is that feature buried? It is not buried on the iPhone app.

I’m running the latest iOS on an iPhone 12 Pro Max and iPad Air (5th gen) and you can’t open an e-statement without the app crashing! Every. Single.Time!

No nickname because I’m not hiding from anything... This app is horrible won’t even let me sign in only way I can sign in is to select forgot password and create a new password only because of the second security sign in section WONT SEND YOU A CODE TO YOUR CELL PHONE. What they will do is send you a code if you forgot your password... also I can’t make a mobile deposit in order to make a payment for an auto loan what a joke... a Federal credit union with plenty of money yet still can’t afford a functioning app... sadly I have an auto Loan with this company that I can’t change oh also closest location is over 2 hours away.... don’t bank through them will be posting this review on all websites...

I did “get” a couple of times to have app loaded to my iPhone for my use. I used several times successfully then I got the app with computer code displayed and the only way to get rid of displayed code in the app was delete the app. Now I no longer can get the app loaded for use. The only way to use app is to search for app and use it each time I want to use app. This is a pain.

Loading forever when I try to transfer between accounts. I never get the page to load to select accounts.

I am now able to pay my DirectFederal car loan from my payroll bank account online with 0 fees

This is with no exaggeration the worst financial app I have ever used. Talked about a huge upgrade and it is just the same up with a fancier look.

Excellent people and customer service

Great bank great options great staff.

It still has way too much trouble with the back of the check. Business sized checks usually take 3-4 tries before they are legible. Mostly excellent and convenient. But, currently in ios 8 the frame in the check photo page is out of whack. There's a black strip on the right that cuts off the right edge of the check.