Dispatch Manager

I do not recommend this program for anyone in the construction trades. As a plumbing contractor, I gained access to this program through a client, and it actually causes more problems than not. If I had a choice, I would go back to a spreadsheet.

I’ve used this app for almost two years, and it’s been frustrating to say the least. I’ve used it on my phone as well as my iPad and the app seems to have less issues on the phone version. However every time I try to save an estimate on my iPad, the screen goes white and I have to reset the app and lose the detail of the estimate forcing me to start over. The user interface is great but the software needs to be fixed ASAP! Dispatch please fix this for the iPad!!!

Pictures are hard to save and load. Takes forever. Apartment numbers are not being saved.

The recent update regarding the complete job bug is still present, in fact there are more bugs occurring, not able to edit contact information, when you add apostrophes or commas to a note, it adds a bunch of symbols, and when searching for a work order, all the numbers become duplicated. The biggest problem of it all is when you schedule an appointment and the job randomly turns gray.

The scheduled and unscheduled jobs on the map are always out of date. The only way to bring it back to current time standing is to delete the app and reinstall.

I’m constantly having to delete and reboot 🤨 why is that?

I keep trying to upload photos and it says “unable to upload “ “try again later”. I delete the app and redownloaded it multiple times ! Reset my phone , even factory reset it! I am a hvac technician and need to be able to upload photos ! If anyone had this issue and can help . Thanks I’m advanced !

App looks nice and screenshots show features I would like to try out. However there is no create new account option and I can't do anything within this app without already having an account. Website also only has a "get a demo" option with no other way of account creation. Too many hoops to jump through and no pricing shown openly on their site. This app could revolutionize my business or be completely useless, I couldn't tell you.

The app crashes way too much, right in the middle of leaving important notes. The maps doesn’t keep or load jobs correctly. You have to go back to the alert tab to scroll back thru jobs and click on them before they appear on the map screen. There are way too many glitches on this app and it’s very frustrating 🤬🤬🤬

Super user friendly! Easy to understand and well designed!