Dojo for Business - payments

Keeps signing out and won't let me log in. Passwords and username are fine. Keeps saying error.

Wow so many features !! Tap to pay with iPhone is Amazing kit ! Order new card machines etc also amazing wow So good

Somebody have the same problem like me?is going frozen all the time this app🤬🤬🤬

Been using for a year. Whilst it can be ok, it’s slow, especially for transactions tab. I would like deeper integration into the till system (SumUp) so I can see actual sales data like what was on the order. I would like to see actual gratuity per transaction not just as a global ‘lump sum’ amount. I would like ‘compare’ feature so I can see how we are tracking against past day/week/month… similar to the Google Analytics app. Tap to Pay has no ability to remove an old device, and despite asking 4 times, I still have an old phone showing as ‘active’ on there. No integration with Walk-Up system to see at a glance what’s been booked. Also no integration of that functionality and the till system either, still requires manual input. No loyalty scheme for business owners. So overall it’s ‘ok’ …but in a data driven and integrated world, is that enough any more?

My club have just started using DOJO. Machines are great however not too happy that the app does not have a card summary option just like the card reader. This was a great tool that I. I had it with a previous supplier. However, we are on as 6 month contract start.

Only just started using Dojo payment machine and first time using the app but have not been able to get far as it keeps crashing. Was trying to use the tap to pay function but never got round to it before it crashed again. Seems like a very useful app but major bugs need sorting. Also heats the phone up a lot when using (before crashing!)

The app shows payments declined then when you check your dojo account shows accepted and then vice Versa and causes massive confusion. Regards

App fails on regular basis

This app has never worked on my phone or iPad. Technical team say they are working on it buts it’s now been 6 months. They say this is unusual but I know there are others with the same issues. I would not recommend.

Good app, I can check everything on the go, but some major features missing. 1. The monthly invoice is not available in the app. 2. No custom range for transaction. 3. Unable to download monthly pdf statements of the card taking. Otherwise is really good app and instant notification. I hope the will add above features soon.