DoubleDave's Pizzaworks

Although the app looks great once you log in, there’s no way to enter your cc info and there’s no option to use Apple Pay. What good is an app if you can’t pay for food ahead of time?

You can apply discounts but they don’t show up in check out. Also can’t add a CC in the app….have to add via web and then is shows up in app.

AMAZING APP AMAZING PIZZA

Don’t be fooled. The loyalty points that Double Dave’s touts on their website and app are not honored anymore. I was just told that by the workers at the New Braunfels store. Been a loyal customer since they opened the store in 2019 and nothing. If they don’t honor the loyalty points, then they need to tell us and take that off the website and app. Pretty cheap if you ask me and a bit of false advertising.

Tried to order for the first time. Got through entering the order and address, got to the confirmation screen and it said to enter credit card details but there was no where to enter the card or submit the order. Not a very good first impression.

So I have 210 loyalty points and I tried repeatedly to figure out how to add the loyalty points to my order. I finally gave up and pushed checkout 🙄 I went to my account, loyalty tab, I’m surprised DoubleDave’s does not have a help option or FAQ spot to figure this out.

I was trying to place an order through the all and can’t find a way to redeem my loyalty points. This is also true on the website. The loyalty points show but no way to redeem them. Called the store and they were no help except to offer to take the order over the phone which would not have allowed me to use my coupon. If you are going to allow online/app ordering and offer loyalty points, then you should make sure the points are easily redeemable online or on the app. Every place else has figured this out so it can’t be that difficult.