Down to Earth Deli

Can you pretty please add your donuts to the take out menu????

I recently downloaded the app and had no problem with my first order of a the mock fishwich and it cost the same as when I used to order it in person from the kiosk. However, now it’s asking to select a bun a option for the fishwich with no option of non-gluten free bun and makes you select one of the gluten free bun/wrap choices that both cost extra. It won’t let you place an order for it until you select one. So my recommendation is to add a “regular bun” option to the list of bun selections for this particular item. Also the bean and cheese burrito only offers vegan cheese options but if you order in person there is an option for regular cheese. So another recommendation is to allow the selection for a regular, non-vegan cheese option instead of making it vegan-only when on the app. I’m sure the app works mostly as intended so 3 stars for now.

App concept is great. Unfortunately, there is no option choice for whole wheat bread for the Rainforest Sub and perhaps other sandwiches. Also, there is no option for the Vegetarian Society discount when checking out.

Easy to navigate and use app but staff does not get orders ready on time.

Super easy app! Only problem was I didn’t see an option to tip the delivery driver and she was awesome!

I love the app! Convenient and gets to every aspect that you need for your food! I do wish there was a rewards program though by overall great app

I’ve used this app a dozen or so times. It’s convenient and easy. I order, drive up and park. Walk in and pick up my order even when there’s a line of 10 people “in front” of me. The ladies at the Kahului store in Maui are always friendly.

When are you adding the Kaka’ako location?

Great App very convenient!

I just placed an order on this App and the order was processed. I showed up to the store in Aiea, HI and they never got the order. I guess don’t trust the App!