Downtowner

It took only minutes to set up and requesting my ride was easier than calling for a taxi or ride share.

Very handy🥰😼😼

Found out about this at the TRYP by Wyndham when we asked about UBER or taxi service. Quickly downloaded the app and began using the service. The drivers were all friendly and each of the vehicles was clean and roomy. A great experience for the cost of a tip! Hats off to the City of Savannah for providing this service.

Excellent concept for anywhere and anyone. App is easy to use and worked well for a first time user.

I downloaded this app mistakenly thinking this was the app my university recommended me to download. Now that I want to terminate my account and delete the app, customer service has been completely silent and my ability to terminate is being refused. I despise companies that make it difficult for customers to delete their accounts. I tried several times inputting my email and password and it keeps telling me I am unable to terminate and now have been waiting to hear back from customer support on this matter. If I could give half a star I would

This is a wonderful service, and I wish my city offered the same thing. However, a friend of mine left a phone in a car and realized there is no phone number to contact anyone working for the Downtowner. We sent an email about the phone and received a reply that it was found and someone would call us at 5PM. We live 6 hours away and changed our plans to wait in Savannah, but no one ever called leaving us to drive home in the dark and in the rain. After someone finally called to ask about shipping the phone, she was extremely rude. Totally ignored and not valued in this situation. Someone only had to call. Very disappointed in the service being unable to call anyone and the total disrespect and disregard for people’s time.

when I got to Savannah I found out about the service, it's a safe service, and very necessary, as a recommendation it would be even more great if they extended the hours, I mean, the current hours are great, but it would be amazing if they implemented the service in the mornings as well

Very easy to use and the drivers are very polite and helpful

Great service, app is easy to use and accurate pick up info. I hope it continues to strive.

I see s lot of reviews that had the same experience. Times keep changing and never show up.