Dropcountr

The last recorded date for usage is April 10, 2023. I have reloaded the app and still no new recordings. I try to go to ‘support’ and get a message that it can’t be accessed. My iPhone is up to date so that is not the problem. I am sure support could help if I could get to them. I like checking weekly usage to make sure we have no irrigation leaks. Any suggestions on how to get this app working?

App no longer works. It was great when it did over a year ago, but now when I launch the app on my iPhone nothing loads. It’s just a black screen. Help!!!

The new user registration doesn’t work. It wants information that there isn’t a place to put it or is out of place. Example, it wants your email address, but the box to put it in is crammed between other text and not below where the other boxes are. Then, it wants your account number and address, but there is no box to put address. When you Verify account, it wants your name again. So basically, you can’t create a new account.

The most recent app does absolutely nothing. They probably discontinued it and couldn’t even bother to tell me.

Just received my first water bill for my water and have the app already downloaded I put in all of the information it asked for and it keeps telling me something went wrong I want to use it but if it’s giving me this much trouble I may just uninstall it

I’ve downloaded this app with no problem. I followed the steps to create an account. The first step asks for my zip code. I enter my zip code and I get the following message back: We don’t currently have a relationship with water utilities in your geographic area. Now that’s not true. I have neighbors and friends in my area/city that use this app.

Extremely helpful!

I really have appreciated the monthly emails showing my water usage in comparison to my goals and the usage of people around me. It has helped me be more aware of how my simple adjustments affect my conservation and also my costs.

Had an issue with the initial login but Alison from customer support was very kind and helped me. The app is much easier to access and is prettier than my utilities web portal FAQ on the website is rather helpful - seems my utility company only reports updates every month (even though on the utility website it shows an image of the app with daily usage) - I’ll call them up to see if they can upgrade my meter. Suggestion to the developer to show the features that the utility company and/or meter supports. I think you put a lot of work into your app for all of your tenants. This would show customers what value your app provides that they are missing out on and the additional data they could be getting. E.g. showing that users who only receive monthly reports could get daily or hourly reporting if they contact their provider for a new meter.

This app was a lifesaver. We have a vacation property and not always there. A couple of busted sprinklers made this app indispensable. Probably saved us hundreds of dollars.