Drygate Brewing Co

Fantastic vegan burger. So good! And even better all the deserts were vegan friendly! Love the Drygate!

With Covid-19 they make it mandatory to use their app. We couldn’t get a pint in 30 mins and staff weren’t helpful either. They said if the app doesn’t work, they can’t do anything. It took several attempts to put 2 pints in the basket, then couldn’t checkout. As a one-off customer I don’t recommend this place. Question: why do I have to give my e-mail address 3x? 1st: Track and trace. This could be managed from the app, why a separate website, when the app also asks for all details again? 2nd: Wifi. Why do you need my e-mail for the wifi? I’m using it for ordering through your app, where you ask for it anyway. As you don’t have network reception, there’s no alternative anyway. 3rd: Ordering: why do you need my address details to order a pint? You’re not delivering it to my address. For card details 1st line of address and postcode should be sufficient if absolutely necessary.

App is a bit fiddly to set up at the start but once your in it’s all good and totally worth it for the beer

Nice and easy to use Works perfectly fine No hassle

You have to log in on multiple occasions

Just, sloppy design. And slow. Damn it’s slow. And every nickname is taken.

A poorly designed app - after confirmation email of my order I waited 25 minutes before asking staff when I might receive my pint - was informed that there was no record of my order (despite me showing my confirmation email!). Staff were unsure whether I had been charged or not. Eventually my order was found - I was waiting a total of 50 minutes while other people at my table ordered after me and were served before me

Is Inkerrekt

Whoever was part of developing this deserves a pay rise! Click a few buttons, receive a beer. What could be better?!